Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Full Outage Map
Advertisem*nt
What isn't working?
Please let us know what issue you are experiencing with Optimum:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Optimum?
1.97 out of 5 20,115 ratings
Thank you!
Problems in the last 24 hours in College Station, Texas
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in College Station and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 24: Problems at Optimum
Optimum is having issues since 03:00 PM EST. Are you also affected? Leave a message in the comments section!
Advertisem*nt
Most Reported Problems
The following are the most recent problems reported by Optimum users through our website.
Internet (55%)
-
TV (20%)
-
Wi-fi (12%)
-
Total Blackout (6%)
-
E-mail (5%)
-
Phone (2%)
Advertisem*nt
Live Outage Map Near College Station, Brazos County, Texas
The most recent Optimum outage reports came from the following cities:College Station.
Loading map, please wait...
| City | Problem Type | Report Time |
|---|---|---|
 College Station | Phone | |
| College Station | Internet | |
| College Station | Total Blackout | |
| College Station | Total Blackout | |
| College Station | Internet | |
| Bryan | Phone |
Advertisem*nt
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Advertisem*nt
Optimum Issues Reports Near College Station, Texas
Latest outage, problems and issue reports in College Station and nearby locations:
- Jesse James (@rollinsw0llen) reported fromBryan, Texas
@OptimumHelp It asks for my login then takes me to the dashboard. The mail icon goes away once logged in on the internet tab
- Jesse James (@rollinsw0llen) reported fromBryan, Texas
@OptimumHelp It ask for his password. I went through the link and tried optimum imap & pop settings. Also the suddenlink imap/pop settings. Still can't login as it fails the test
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
- 🇺🇸✭ PETER A!✭🇺🇸 (@the_CHOFF) reported fromBrooklyn, New York
@optimum @OptimumHelp I don’t know what happened ALL OF A SUDDEN but I had zero problems with my internet till about 15 minutes ago. I’m currently working from home and this IS NOT GOOD
- Bloodweiser (@OfficialBigUT) reported fromGordon Heights, New York
@OptimumHelp @optimum I WILL CONTINUE TO TWEET TO YOU DAILY UNTIL MY SERVICE IS WORKING. 15 DAYS NOW
- matt (@matt_verret) reported fromWayne, New Jersey
@OptimumHelp can someone please answer the phone for customer service im trying to set up my modem and i dont have a qr code because i got it instore as a swap and i have a final exam at 8:30am tomorrow this is urgent
- Samad “The Muzz” Ahmed. (@themuzztv) reported fromBronx, New York
@Callmekiing @optimum 80, should be 400 down 40 up but it’s never anything remotely close to that.
- NaTTy_IcE$King (@Charles_blood4) reported fromDenville, New Jersey
@OptimumHelp I just sat on hold for over 45 minutes on your customer service line. My internet speed is dead slow and there's no indication of help on your line
- DHLawson (@madamD48) reported fromBrooklyn, New York
@optimum You HAVE TO STEP UP YOUR PROGRAMING GAME. Same damn movies day in day out, for the last month. There are 1000's of movies out there, let's see them. At this point, Christmas themed movies are NOT an option.#DoBetter
- 🎈 (@xLifeGoesOnx3) reported fromNewark, New Jersey
@optimum YOUR WIFI SUCKS
- Roger Franklin (@21menshaus) reported fromBrooklyn, New York
Extremely disappointed with our wifi service. *clears throat*... I’m referring to you boo @optimum
- Matt Broadway (@Mattbroadway2) reported fromNorwalk, Connecticut
@OptimumHelp @Optimum My internet service has been down for over 36 hours! Zero communication from you and can’t get through on phone or chat for support. This is outrageously poor service.
- Babe'z04 (@espinal574) reported fromBrooklyn, New York
Dear @optimum i upgraded my internet service last month becuse the service was horrible even with supposedly more speed the internet lags horribly. Remote learning for my kids has been chaotic thanks to optimun unreliable service.
