Troubleshoot “Failed to Start Game” Madden 23 on PS5 and Xbox (2024)

After a long wait, Madden NFL has released its new installment, and many people have been excited about the latest iteration of the series. But not everyone is able to enjoy it due to various errors. Are you disheartened by seeing the error failed to start when you are about to enjoy the game? You are not alone! Thus, we have curated a perfect guide for you to fix Failed To Start Game An unexpected error occurred while starting your game issue on Madden NFL 23 on PS5/PS4 and Xbox series.

Troubleshoot “Failed to Start Game” Madden 23 on PS5 and Xbox (1)

Table of Contents

Fix Failed to Start Game An Unexpected Error Occurred While Starting Your Game on Madden 23

The reasons why did Failed To Start Game error occurred on Madden 23 are server downtime, unstable internet connection, technical issues, or corrupt/outdated game files.

Quick Answer:

First, check whether the server is down. If not, then restart the game and remove any connected devices or additional USBs then try to play the game.

If the server is active and you are still facing the issue, connect your PS5 with a wired Ethernet connection for a more stable internet connection. If this didn’t work, try the below methods on Xbox or PS5.

Method 1: Power Cycle PS5

A temporary glitch or bug in the system might also result in this error on Madden 23. So, you can restart your console. If this doesn’t work, power cycle your PlayStation console and resolve the error easily. This will reload its resources and refresh the console to remove any bugs or errors or fix any lag.

1. First, press the PS5 console power button for 5-7 seconds.

2. Now, on hearing two beeps, unplug the console power line from the electrical outlet.

3. Wait for 30 seconds and turn on the PS5 console.

Method 2: Update Console and Game

You can update your PlayStation console to fix any technical bugs. If the issue still persists, update the game by following the below steps:

1. Go to the Game Library on your PS5.

2. Select Madden NFL 23 and press the Options button on your controller.

3. Select Check for Update.

Troubleshoot “Failed to Start Game” Madden 23 on PS5 and Xbox (2)

4A. If the game is up-to-date, it will display The game or app you have installed is the latest version.

4B. If an update is available, select Download and Install to initiate the process.

Also Read: How to Fix NBA 2K24 Crashing Issue on Xbox Series X/S and PS4

Method 3: Rebuild PS5 Database

Temporary cache files can become corrupt with time and slow down your device. To optimize your console, try to clear the cache and rebuild the database using the following steps:

1. Turn off your console by pressing the power button on the front panel.

2. Next, press and hold the power button and release it after the second beep.

3. Now, connect your controller and press the PS button.

4. Select Rebuild Database.

Troubleshoot “Failed to Start Game” Madden 23 on PS5 and Xbox (3)

How to Fix Madden 23 Crashing on Xbox One/S/X

If Madden NFL keeps on crashing on Xbox One/S/X, you can restart the console or game, use Quick Resume to quit all apps from the background or change your console power-saving option to sleep.

Method 1: Update Console and Game

Game or console updates often include bug fixes, performance improvements, and new content. So it’s a good choice to check for them regularly.

1. Go to Xbox Settings > System > Updates & downloads.

Troubleshoot “Failed to Start Game” Madden 23 on PS5 and Xbox (4)

2. Finally select Update console.

3. If there is no update available, it will display No console update available in grey.

Note: Tick the checkbox for Keep my console up-to-date & Keep my games and apps up-to-date.

4. Reboot the Xbox One console to ensure the changes are immediately applied.

Follow the below steps to update the game.

1. On the Xbox library screen, navigate to Madden NFL 23.

2. Press the menu button on the controller and select Manage game and add-ons.

3. Select Updates > Update all > UPDATE.

Troubleshoot “Failed to Start Game” Madden 23 on PS5 and Xbox (5)

Also Read: 10 Ways to Fix Xbox One Controller Disconnecting Randomly

Method 2: Change Xbox Graphics Settings

You can change Xbox graphic settings to low-latency mode to have smoother and more responsive gameplay. Also, this can fix Failed To Start Game issue or Madden 23 crashing on Xbox X/S:

1. Go to Settings > TV & display options.

2. Select Video modes under Advanced.

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3. Choose Allow auto low-latency mode.

Note: If the above option is greyed out, check whether your TV has HDMI 2.1 support.

Method 3: Clear Xbox Cache

If Madden 23 keeps crashing on Xbox, it is better to clear the console cache for better performance. It is similar to a factory reset but be sure to follow the below steps to avoid losing games and data.

Note: You need to re-sign in and change your console settings as the settings will reset.

1. Go to Xbox settings > System > Console info.

2. Here, choose Reset console.

3. Next, choose RESET AND KEEP MY GAMES & APPS.

Troubleshoot “Failed to Start Game” Madden 23 on PS5 and Xbox (7)

Method 4: Change DNS settings

You can use the public Google DNS primary to avoid the persisting issue on Madden 23. Follow the below steps to change DNS settings on Xbox X/S:

1. Go to Settings and choose Network settings.

2. Select Advanced settings.

3. Select MANUAL and enter 8.8.8.8 for Primary IPv4 DNS.

Troubleshoot “Failed to Start Game” Madden 23 on PS5 and Xbox (8)

4. Then, enter Secondary IPv4 DNS as 8.8.4.4.

Also Read: Fix Xbox Error Code 0x87e5002b

Method 5: Clear Persistent Storage

Your console could have accumulated lots of temporary files in the form of cache data. If these files are corrupt, it can cause Madden 23 crashing on Xbox One. So, you can clear the persistent storage by following the steps below:

1. Press the Xbox button on the controller

2. In the Profile & System tab, select Settings > Devices & connections.

3. Select Blu-ray on the right pane.

Troubleshoot “Failed to Start Game” Madden 23 on PS5 and Xbox (9)

4. Select Persistent storage and then CLEAR PERSISTENT STORAGE.

Method 6: Clear Alternate Mac

Clearing the Alternate MAC Address can help fix network connectivity issues that may be causing the Madden 23 to crash on Xbox. Here’s how you can clear the Alternate MAC Address:

1. Go to Xbox Settings and select Network settings.

2. Here, choose the Test network connection option to run a speed test.

3. Then, go to Network settings again and select Advanced settings.

Troubleshoot “Failed to Start Game” Madden 23 on PS5 and Xbox (10)

4. Now, open Alternative Mac address and select Clear.

5. Lastly, restart your Wi-Fi router as the Xbox console is restarting.

Also Read: Fix Xbox One Overheating and Turning Off

If the Failed To Start Game error still persists, you can reinstall the game or reach out to Madden 23 support for further assistance. We hope this article was helpful. If so, please share which method worked for you the best.

Troubleshoot “Failed to Start Game” Madden 23 on PS5 and Xbox (2024)

FAQs

Can Xbox and PS5 play Madden 23 together? ›

Cross platform is not available for Madden NFL 23. If you are on PS5 and have dual entitlement, you can download the Gen 4 version of the game to play with your friend(s) if they are on Gen 4. Same goes for Xbox One X/S if you have dual entitlement too.

Why is my Madden 23 saying error? ›

Madden 23 Unknown Login Error is a common issue primarily experienced due to difficulties in connecting with EA gaming servers. These problems can range from server overload, the server being briefly unavailable, or undergoing scheduled maintenance.

How to fix Madden 24 failed to start game? ›

Check the Disc:Ensure that the Madden 24 disc is clean and free from scratches or damage. Wipe the disc gently with a soft, lint-free cloth to remove any smudges or fingerprints. Reinstall the Game:Uninstall Madden 24 from your PlayStation 5 and then reinstall it.

Can Xbox and PS5 play together? ›

A cross-play game is a title that lets people on different platforms play the multiplayer mode together. In other words, if you have a PS5 and your first friend has an Xbox Series X, while your second friend has a PC, a cross-play game will let you all play together.

Does Madden 23 transfer to PS5? ›

The Standard Edition of Madden NFL 23 does not include Dual Entitlement. That means if you purchase Madden NFL 23 Standard Edition on PS4 and upgrade to PS5 later, you would need to purchase the PS5 version of the game to play.

How to fix unknown login error Madden 23 xbox? ›

Re: Unknown login error occurred (Madden 23) - every two games
  1. Quit the game and other running apps from Quick Resume (For Series X|S consoles)
  2. Remove any connected device, or additional USB's from the console then restart the Xbox and check.
  3. Check for updates.
  4. Try the steps in our Connection and Advance Connection Guides.

How do I fix Madden 23 crash on Xbox? ›

Update the game and your Xbox Series X. Check for network issues: A slow or unstable internet connection can cause Madden 23 to crash. Try uninstalling and reinstalling the game: This can resolve corrupted game files. Try playing the game offline: This can help identify if the issue is related to online connectivity.

Why is Madden 24 not working on PS5? ›

Clear Cache: Sometimes, temporary files can interfere with game loading. Turn off your PS5 completely, unplug the power cord for a couple of minutes, plug it back in, and try again. Check for Updates: Make sure both your PS5 system software and the Madden 24 game are up-to-date.

Why is Madden 23 Ultimate Team not loading? ›

Fixing the “Ultimate Team not working” error in Madden NFL 23. According to players from the community, the “Ultimate Team not working” error usually occurs when the game's servers are not running optimally, or if there is a problem with the player's internet connection.

How to add friends on Madden 23 cross-platform? ›

You'll need to use the EA App to add friends to your list first. Synced Friend Lists: The game syncs up with the EA App, which means that your friend list remains consistent across both console and PC versions of the game.

Can Madden be played cross-platform? ›

How does Madden 25 cross-play work? Players who want to play with others with different platforms will automatically be added to the cross-play matchmaking pool with invites available as soon as others are connected, you can also add friends from other platforms to join your team or play against each other.

Can Xbox One and PS5 play together FIFA 23? ›

PlayStation 5, Xbox Series X|S, Stadia, and PC versions of FIFA 23 will be cross-play compatible with one another, and PlayStation 4 and Xbox One versions of FIFA 23 will be cross-play compatible with one another.

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